PRIVACY STATEMENT
We at Ace Training respect your right to privacy and comply with our obligations under the General Data Protection Regulation. The purpose of this Privacy Statement is to set out how we deal with personal data provided to Ace Training while visiting the Ace Training website - www.acetraining.ie and other websites under Ace Training management.
Any links to other external websites are clearly identifiable as such, and Ace Training has no responsibility for the content or the privacy policies of these other websites. While we take care of the safety of information on our websites on an ongoing basis, if you are not happy with this Privacy Statement you should not use any of our websites.
Ace Training is a training company operating in Ireland.
ACE TRAINING PERSONAL DATA COLLECTION AND MANAGEMENT
1. Types of information collected by Ace Training
We collect and further process two types of information:
"Personal Data"
This is data that identifies you or can be used to identify or contact you and may include your name, address, e-mail address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to use and we use it to deliver Ace Training services and information to you. Ace Training collects personal data in the following circumstances.
Ace Training may communicate with to provide Ace Training services. These contact details are collected on a business to business basis.
In addition, companies may provide employee details to Ace Training when seeking training services from Ace Training.
Other personal data processed by Ace Training are for attending Ace Training events and training courses, and communicating with policy, media and other stakeholders.
We will also have supplier contact details which will contain individual names.
In addition, Ace Training processes personal data of employees.
The Ace Training website is not intended for children and we do not knowingly collect data relating to children.
"Non-Personal Data"
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
2. Purposes for which we hold your Information
Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Personal Data:
We will process any Personal Data you provide to us for the following purposes:
- to contact you if we are to respond to any communications from you
- to confirm your identity
- to process any orders from you i.e., event bookings, training or publication purchase
- to review and update our client contact details
- to notify you of changes and updates to our services and to our websites
- to be used in statistical reporting regarding our web activities
- to provide you with eZines and newsletters for which you subscribe (please see section 6 for further details)
- to provide you with training which either you or your employer have requested
- to be considered for business Awards
Employees and Job candidates
If you apply to work with Ace Training we will use the personal data you give us during the recruitment process and will retain it for one year after your recruitment process ends unless otherwise obliged by law to retain it. We will only share it with our recruitment agencies and contractors if they are party to the process and to check references with third-parties nominated by you. We may keep de-personalised recruitment statistics for our own internal purposes but none of this data will identify you.
Events
When you attend an Ace Training event, we will need your name, email address, payment information and, in some cases, your dietary preferences. This information is necessary and used by us in organising and administering the event. We delete event attendance data within a maximum of 14 months (and maybe less depending on the event). if the event is an annual event we will hold your contact details to let you know when it is next being held. We normally handle Ace Training events ourselves but may occasionally use event managers who are GDPR compliant. Where this happens, we ask those external event managers to display their privacy statement to those with whom they interact with on Ace Training's behalf. If you are a speaker at an Ace Training event, we will publicly promote your involvement via Twitter, LinkedIn, media interviews, emails and webinars. This data may continue to be processed by those platform providers after the event has ended.
Training
Ace Training provides business and accounts training programmes. Ace Training training programmes may involve other third-party contractors to Ace Training or maybe provided in association with other programme operators. Where this happens Ace Training will have an agreement in place with the other third party which will honour and protect the data privacy rights of training participants. These rights are set down later in this privacy statement.
3. Disclosure of information to third parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we may occasionally inform third parties of the number of unique users who visit our websites, the demographic breakdown of our community users of our websites, or the activities that visitors to our website engage in while on our website.
We will not disclose your Personal Data to third parties unless you have consented to our doing so. We will, however, disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court, workplace relations forum, regulatory order, or other statutory requirement.
We may occasionally transfer personal data outside the EEA but will not do so without your permission nor without appropriate assurances on the adequacy of data privacy protection commitments.
4. Security
The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. Any transmission of data is therefore at your own risk. Once we receive your data, we use appropriate technical and physical security measures, including firewalls and anti-virus protection to protect your personal data, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to. Our suppliers are also required to use appropriate data protection compliance measures. We will continue to revise policies and implement additional security features as new technologies become available
Credit card details processed on line are via a secure on-line payment and Ace Training does not have access to this information. However, credit card payments by via telephone/email/fax will only be retained until payment for the event has been successfully completed.
5. Retention
We keep finance information for invoicing purposes for seven years as required by revenue.
Trainees
We keep personal data for the duration of the training or event you have attended.
We retain contact details for events for up to 14 months after the event attended by the non Ace Training member. This allows us to let you know when the event is next held which maybe annually.
We will keep training data for as long as is necessary to provide the training in question and to deal with outstanding financial, exam or accreditation details.
Where you have enquired about Ace Training services and have consented to us communicating further with you we will keep your contact details for up to 14 months.
If you unsubscribe from Ace Training communications, we will delete your contact details promptly.
6. Newsletters and eZines
You can subscribe to a number of newsletters and eZines on our website , by completing the relevant online subscription forms. When you complete these forms, we record and save the content you input. We use this data to:
- send you the newsletters; and
- analyse the number of subscribers and the types of industries that are interested in our publications in order to tailor future content.
In our newsletters and eZines we use invisible 1×1 pixel tags, known as 'clear pixels'. We use these clear pixels to send our messages in an easy-to-read format and to tell us whether our email has been opened or not. We also use this information in aggregated form to give us an indication of the popularity of content and to help us make decisions about future content and formatting. For more information on our use of clear pixels please see our cookie policy.
If you want to stop receiving our newsletters or eZines, you may do so at any time by using the Unsubscribe link in every issue. Your email address may be retained to ensure you no longer receive communications from which you have unsubscribed.
7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our site. For more information on cookies, please see our cookie policy.
8. Your rights
When we use your personal data to provide you with Ace Training services (such as events, information or training), you have the following rights:
- be informed about processing of your data – which this Privacy Statement does
- access your personal data
- object to personal data processing
- object to any direct marketing – either use the ‘unsubscribe’ button on our emails or contact us directly by email to info@acetraining.ie
- personal data portability – if and when it arises
- have your data rectified if its inaccurate
- erasure (in some circumstances)
- have your data restricted or blocked from processing where appropriate
To exercise any of these rights, please email us at info@acetraining.ie.
If you are not happy with the way we have handled your data, and are unable to resolve the issue with us personally, you can complain to the Data Protection Commissioner.
9. Changes to the privacy statement
Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail, and you will have a choice as to whether or not we use your information in the new manner.
10. Questions
If you have any questions regarding the above statement please contact us at info@acetraining.ie
